Original topic:

Galaxy Watch Active2 repair not covered due to water damage

(Topic created on: 1/11/21 6:19 AM)
Galaxy Watch

My Galaxy Active 2 watch is under warranty until February 2021.  It stopped working and I returned it to Samsung for repair.  Samsung said my watch is out of warranty because my WATER RESISTANT watch has water damage.  The product warranty information says the watch can be submerged to 50 meters and is not intended for scuba diving.  I just showered with the watch on.  Can someone from Samsung please explain why my warranty no longer applies?Warranty informationWarranty information

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