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Original topic:

Galaxy Watch Active2 stuck "flashing on & off saying rebooting"

(Topic created: 08-22-2021 10:56 AM)
userA3nj9g2qDw
Constellation
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Galaxy Watch

My Samsung Galaxy Watch Active2 is non stop flashing on and off saying rebooting ever since the latest update. I cannot power it off and back on and it's not actually rebooting but just stuck in this loop. I've already tried holding down both buttons for a minute and just the power button as well. What do I do as it was working perfectly fine before thos update.

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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I can certainly understand your concerns, here is a link to some troubleshooting that might help: https://www.samsung.com/us/support/troubleshooting/TSG01003223/

 

If these steps do not help, repairs would be recommended. You are welcome to message one of the moderators directly with your model code and serial number or you can call us at 1-800-726-7864 for repair options:  https://bit.ly/3pE8Pkc


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userQ9MQrjn3Pe
Astronaut
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Galaxy Watch

I have the same problem since this morning.

Could it be salty water? I swam a bit in the sea, but it was not the first time, and I had activated the water lock before.

Or maybe the overheating?

Tried everything to no avail.

 

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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I can certainly understand your concerns, here is a link to some troubleshooting that might help: https://www.samsung.com/us/support/troubleshooting/TSG01003223/

 

If these steps do not help, repairs would be recommended. You are welcome to message one of the moderators directly with your model code and serial number or you can call us at 1-800-726-7864 for repair options:  https://bit.ly/3pE8Pkc


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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