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Original topic:

Galaxy Watch: 'Always On' does not work at night

(Topic created: 09-12-2018 01:13 PM)
userW2P1mwDElm
Asteroid
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Galaxy Watch

Hi all,

 

I'm using Galaxy Watch for several days, the "Always on" display feature is enabled. But at every night the display is switching off, and I need to press a button at night or in the morning to see the time again.

 

Looks like, it switch off the screen, when the watch are not moving for some time, it looks like a bug.

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59 Replies
User89898989
Comet
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Galaxy Watch

@userW2P1mwDElm If the always on display is still not working, the only other option we could provide at this point would be repair services. 

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usertgoMo3p44z
Constellation
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Galaxy Watch

Same issue here, it looks like the always on mode gets override if it thinks you’re inactieve for serveral hours (in my case somewhere about 2,5/3 hours) I’m not sure but i think it has something to do with the “Inactive time notifications”. Tried all steps like resetting watch, rebooting, reboot phone, reconnect BT but nothing worked so far. 

 

Using iPhone 7+ iOS 12 (beta) 

 

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Solution
userW2P1mwDElm
Asteroid
Options
Galaxy Watch

I've got last firmware update yesterday 15 Sep. 

Looks like, the bug was fixed, problem solved now.

userKqz8hxOQEV
Constellation
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Galaxy Watch

Sorry to report, but I'm having the same problem, always-on doesn't work. Tried everything in this thread including the Sep15 update, display keeps getting turned off. 

 

Any new suggestions?

 

Thanks!

userem00YqhADV
Constellation
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Galaxy Watch
Turn off goodnight mode in advanced settings

👍
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userynv69yyjOp
Constellation
Options
Galaxy Watch

After update always on not working

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Watch

If all troubleshooting has failed then service is recommended.

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userw3naSwr5CS
Constellation
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Galaxy Watch

mine's not working at all today today on sunday. was working yesterday until 8, at leat, when i took it off.

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User89898989
Comet
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Galaxy Watch

Yes, I watched the video; and it is definitely not working the way it should. Just to confirm, what type of phone do you have the watch paired to? Also, is the watch a carrier version or a bluetooth version? 

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userrQ8g8N4gIr
Astronaut
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Galaxy Watch

Swipe down, click watchface icon bottom left until you see blue dot.  Fixed! 

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