Galaxy Watch: 'Always On' does not work at night

[userW2P1mwDElm]

Hi all,

I'm using Galaxy Watch for several days, the "Always on" display feature is enabled. But at every night the display is switching off, and I need to press a button at night or in the morning to see the time again.

Looks like, it switch off the screen, when the watch are not moving for some time, it looks like a bug.

[User89898989]

@userW2P1mwDElm If the always on display is still not working, the only other option we could provide at this point would be repair services. 

[usertgoMo3p44z]

Same issue here, it looks like the always on mode gets override if it thinks you’re inactieve for serveral hours (in my case somewhere about 2,5/3 hours) I’m not sure but i think it has something to do with the “Inactive time notifications”. Tried all steps like resetting watch, rebooting, reboot phone, reconnect BT but nothing worked so far. 

Using iPhone 7+ iOS 12 (beta) 

[userW2P1mwDElm · Accepted solution]

I've got last firmware update yesterday 15 Sep. 

Looks like, the bug was fixed, problem solved now.

[userKqz8hxOQEV]

Sorry to report, but I'm having the same problem, always-on doesn't work. Tried everything in this thread including the Sep15 update, display keeps getting turned off. 

Any new suggestions?

Thanks!

[userem00YqhADV]

Turn off goodnight mode in advanced settings

👍

[userynv69yyjOp]

After update always on not working

[SamsungLarryK]

If all troubleshooting has failed then service is recommended.

[userw3naSwr5CS]

mine's not working at all today today on sunday. was working yesterday until 8, at leat, when i took it off.

[User89898989]

Yes, I watched the video; and it is definitely not working the way it should. Just to confirm, what type of phone do you have the watch paired to? Also, is the watch a carrier version or a bluetooth version? 

[userrQ8g8N4gIr]

Swipe down, click watchface icon bottom left until you see blue dot.  Fixed!