cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy Watch Completely Dark While It's On

My samsung galaxy active watch screen is completely dark while it's still on. I was working out 1 day and then I noticed my watch screen went dark. I can see that it's on in my wear ables app. Help me out.

2 REPLIES 2
Highlighted
Astronaut

Re: Galaxy Watch Completely Dark While It's On

do you have always on turned off in the wearable app? if its turned off your watch will go to sleep unless you manually wake it by turning bezel, pressing button, or have it set to turn on when lift wrist!
Reply
Loading...
Highlighted

Re: Galaxy Watch Completely Dark While It's On

First backup your watch by the functionality in the wearable phone app (if youi haven't). Secondly (if it's the same as GW) you can try a reboot by keep pressing the Power/Home button (> 10 seconds or so). Next step could be to command a Reset of the watch in the wearable phone app.

 

Reply
Loading...