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Constellation

Galaxy Watch Floor Counter Not Working

I was gifted a Galaxy watch in Sep 2020 and the floor counter has never worked (it is now Oct 2020).  There's a lot of other people complaining of the counter not working at all or counting erroroneously.  I hear it is possibly related to a Tizen update.  Wondering if anybody in the Samsung community has experienced this.  I see a lot of discussion, along with a solution from 2018, but it doesn't work.  Please help!

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Re: Galaxy Watch Floor Counter Not Working

Samsung counts a floor as 17 stairs. not many houses have that many, how they came up with that number, who knows.

On my old watch and my GW3, the only way I can get it to count a floor at home is to raise my arm when I get to the top of the stairs.
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