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Astronaut

Re: Galaxy Watch Sensor Cover Fell Off

I had the same issue. I bought this watch for hundreds of dollars and was really disappointed when the glue dissolved, the glass fell off, and when I read up on it online I saw how Samsung is dealing with the problem (lying about voided warranties from moisture that obviously comes from a defective adhesive, and charging people MORE THAN THE WATCH IS WORTH to fix it.) I love Samsung's products, bit the design and support for this issue is appaling.

 

I fixed mine for good by ditching the glass and filling the hole with a special skin contact-safe resin that is as smooth as glass and absolutely watertight. Has worked like a charm so far. Would do it ten times over again and I expect it to last forever with no issues. 

 

If anyone is interested in getting their watched fixed this way for cheap, feel free to reach out to me at my email <Hidden>

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Asteroid

Re: Galaxy Watch Sensor Cover Fell Off

Yes but fell of again everything works but lost cover ....


@userC2wadgKgcd wrote:

Did you clean off the goop before adding the krazy glue?


 

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Asteroid

Re: Galaxy Watch Sensor Cover Fell Off

Yes I did and I only place 3 tiny dots unfortunately it lasted about a month and a 1/2 and when I took off my wife's I realize I lost the sensor  Cover this time so I'm not able to do it again and I did wipe off the goo ... It's a shame that we have to go through this I have now went back to my Galaxy S3 classic which I suggest to anyone who has the sensor cover issue unfortunately it's not solely so you need to use  Thru  Bluetooth

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Constellation

Re: Galaxy Watch Sensor Cover Fell Off

Hello @userC2wadgKgcd,

 

Did you ever get an answer to this or try it out? My back sensor screen fell off and see the sticky stuff. I don't mind gluing just want to do it correctly so I don't mess up my watch.

 

Thank you for your time. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Watch Sensor Cover Fell Off

I would like to look into this issue further for you. Can you send me a private message using this link here? http://bit.ly/2HP0oRi Provide the following information.

  • Model number
  • Serial number
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Constellation

Re: Galaxy Watch Sensor Cover Fell Off

Same thing has happened to me, and been told be EE it's nothing to do when them and I'll have to go through the Samsung Avenue. Having read everything here in not optimistic it'll get fixed.

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Constellation

Re: Galaxy Watch Sensor Cover Fell Off

mine did same thing and I had to pay to get it fixed and sure enough just happened again a couole days ago.  Im very frustrated!!

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Astronaut

Galaxy watch sensor

I need help. My galaxy watch sensor keeps coming off. I have only had it since Christmas. What do I do?

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch sensor

Can you please send me a picture of the symptoms you are experiencing in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Galaxy watch sensor

Same thing happened to me.  I had to send it in to have it repaired.  They are supposed to be water proof but I don't think they are.  

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