I had the same issue. I bought this watch for hundreds of dollars and was really disappointed when the glue dissolved, the glass fell off, and when I read up on it online I saw how Samsung is dealing with the problem (lying about voided warranties from moisture that obviously comes from a defective adhesive, and charging people MORE THAN THE WATCH IS WORTH to fix it.) I love Samsung's products, bit the design and support for this issue is appaling.
I fixed mine for good by ditching the glass and filling the hole with a special skin contact-safe resin that is as smooth as glass and absolutely watertight. Has worked like a charm so far. Would do it ten times over again and I expect it to last forever with no issues.
If anyone is interested in getting their watched fixed this way for cheap, feel free to reach out to me at my email <Hidden>
Yes I did and I only place 3 tiny dots unfortunately it lasted about a month and a 1/2 and when I took off my wife's I realize I lost the sensor Cover this time so I'm not able to do it again and I did wipe off the goo ... It's a shame that we have to go through this I have now went back to my Galaxy S3 classic which I suggest to anyone who has the sensor cover issue unfortunately it's not solely so you need to use Thru Bluetooth
Did you ever get an answer to this or try it out? My back sensor screen fell off and see the sticky stuff. I don't mind gluing just want to do it correctly so I don't mess up my watch.
Thank you for your time.
Same thing has happened to me, and been told be EE it's nothing to do when them and I'll have to go through the Samsung Avenue. Having read everything here in not optimistic it'll get fixed.
Can you please send me a picture of the symptoms you are experiencing in a private message?