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Galaxy Watch Skin Rash / Itching due to watch

(Topic created: 10-27-2021 10:31 AM)
useruGgIWSky7I
Constellation
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Galaxy Watch

Hello community,

Recently I bought the Galaxy Watch from my brother, I've been wearing it for a while now, but I've started getting rashes after wearing it for a while. I was pretty disappointed since the watch itself works great, can this be due to the rubber band? And if so, what can I do about it to prevent this? Because buying a new wristband would suck since that basically means it just costs extra. 

I also provided an image to show what happens after a while. Hope someone can help answer my questions, thanks.

IMG_20210914_082823.jpg

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello, I am very sorry to hear of the watch causing a rash, and we take these concerns very seriously. As soon as you are able, please send a private message to me by either tapping my username, clicking my username then Send Message, or following this link: https://bit.ly/3hzZfw8

In the private message, please include the following pieces of information: 

Full Name:

Physical address (including city, state, and zip code):

Email Address:

Best Contact Number:

Alternate Telephone Number: (If Available)

Model Code:

Serial/IMEI Number:

 

Thank you in advance for your response. 

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2 Replies
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SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Hello, I am very sorry to hear of the watch causing a rash, and we take these concerns very seriously. As soon as you are able, please send a private message to me by either tapping my username, clicking my username then Send Message, or following this link: https://bit.ly/3hzZfw8

In the private message, please include the following pieces of information: 

Full Name:

Physical address (including city, state, and zip code):

Email Address:

Best Contact Number:

Alternate Telephone Number: (If Available)

Model Code:

Serial/IMEI Number:

 

Thank you in advance for your response. 

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Serg675
Halo
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Galaxy Watch

I'm afraid you have no other choise as to by few types of band (rubber, lather, stainless steel braсelet etc.) and see which one doesn't irritate your skin.