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Original topic:

Galaxy Watch Skin Rash

(Topic created on: 2/12/21 8:01 AM)
userBvROmrkSPV
Constellation
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Galaxy Watch

I had never had any problem with watches, metals, or plastics. I wore my watch over night to track my sleep and it is what I got. The skin looks like burned and hasn't got better after a couple of days. (It itches too)

Not sure what can be done, but really feel disappointed and wanted to warn other users too. 20190310_154959.jpg

 

20190310_155010.jpg

 

20190310_155004.jpg

 

234 Replies
usereqBRfQZil4
Constellation
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Galaxy Watch
I get the same thing too. At first it was the band, but I changed it to ones that can breathe better, but the rash from the watch face won't go away. I keep getting it. I have never had this problem before with all the other Samsung watches I've had. Sometimes, I feel like it's getting warm. it looked like a burn with blistering at one point.
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SamsungJace
Community Manager
Community Manager
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Galaxy Watch

Hello there, I'm sorry to hear about this and I'd like to look into it for you. Would you mind sending me a private message with your watch's full model code and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usereqBRfQZil4
Constellation
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Galaxy Watch
I apologize, but how do I send a private message to you?
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Are you using the Samsung members app or a web browser?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usereqBRfQZil4
Constellation
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Galaxy Watch
I am using the Samsung Members app.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

At this time, in order to send a private message, you will need to use your Samsung account and log into the web browser. We apologize for any inconvenience this may have caused you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Did you still need help with your issue?

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usereqBRfQZil4
Constellation
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Galaxy Watch
Sorry, I will privately message this morning.
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usereqBRfQZil4
Constellation
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Galaxy Watch
I am logged into my account online, but where do I go to send a private message?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello there, you can send me a private message with your watch's full model code and serial number?

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