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Galaxy Watch - T-Mobile Update

(Topic created on: 1/16/20 9:11 AM)
Davsanguzcop
Constellation
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Galaxy Watch

I have a Galaxy Watch LTE from T-Mobile and I haven't received the update yet. Other versions received it in November.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



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1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context