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Astronaut

Galaxy Watch Top button not Responding

Hi, does anyone have a fix for my top button being very intermittent on working? Sometimes its 4/5 presses by it works sometimes not at all. Its just over a year old and its frustrating when exercising not being able to use the watch correctly.

Many thanks ๐Ÿ˜Š 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Galaxy Watch Top button not Responding

Thanks for reaching out! I will be happy to look into this further. Please send a private message with the full model code and serial number. http://bit.ly/2XERsky



Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.



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Constellation

Re: Galaxy Watch Top button not Responding

I have the same problem with mine. It stopped working about 2 months after I bought it. I got use to not using it but recently had to reset the watch and now can't get past the setup screen that requires you to press the button.

 

What am I supposed to do now?

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