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‎04-25-2025
02:16 PM
(Last edited
‎05-14-2025
12:16 PM
by
SamsungAdam
) in
After the last update the screen stops updating and will go blank during updates. It takes several seconds after turning wrist for it to come back. IF you press button or tap screen it comes back. Basically, made the watch useless during the workout. I want to roll back update or get a fix from Samsung. I have also seem multiple other threads on reddit and other forums with same complaint.
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‎05-12-2025 10:54 AM in
Galaxy WatchThank you for reaching out. I can certainly understand your frustration with your Galaxy watch Ultra freezing during workout since the last update. Samsung is aware of the symptoms you are experiencing and working on an update to resolve these symptoms. At this time it's the AOD synchronization that is causing the symptoms. We recommend keeping your watch and Samsung Health up to date. Also turning off Always on display in the meantime would help with the symptoms you are experiencing. Go to on the watch: settings > Display > turn off always on display.
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‎04-25-2025 06:39 PM in
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‎04-26-2025 06:46 AM in
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‎04-27-2025 07:16 AM in
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‎04-27-2025 04:58 PM in
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‎04-28-2025 04:08 AM in
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‎04-28-2025 05:27 AM in
Galaxy WatchI am also have this problem since the last upgrade. Exercises are frozen and requires manually waking up the watch to show workout stats which is extremely frustrating. Please fix ASAP.
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‎04-28-2025 10:43 AM in
Galaxy Watchsame and extremely frustrating that you have to spend an hour to learn that its from a SW update. Fix this ASAP.
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‎04-28-2025 01:44 PM (Last edited ‎04-28-2025 01:46 PM ) in
Galaxy WatchThe only solution I discovered is:
1. Turn off AOD in general settings, and
2. Turn off "Screen always on" in excercise settings
you will not have always on display but whenever you raise wrist, the data will display immidiately without any lagg.
Galaxy ultra freezes during excercise - Samsung Community - 3209479
