Original topic:

Galaxy Watch Ultra - Samsung Remove ability to transfer Watches

(Topic created: 06-14-2025 04:31 AM)
1543 Views
Bfloyd1989
Galaxy
Options
Galaxy Watch
I'm not sure if this is my device, but with the last May update, Samsung removed the ability to transfer my watch between phones. I checked the general settings in the wearable app and on the watch.I checked the "About" section on the wearable app and on the watch. The transfer option is missing.

I even attempted to use Smart Switch to transfer my watch, but the watch refused. Samsung, please fix this ASAP.
28 Replies
Oxford
Honored Contributor
Options
Galaxy Watch
In my wearable settings on my s24 ultra for my Galaxy watch 6 classic I found it in:

Watch Settings > General > Transfer watch to new phone (near the bottom).
0 Likes
Bfloyd1989
Galaxy
Options
Galaxy Watch
May update on my GalaxyWatch Watch Ultra. My Galaxy Watch 6Classic is on the March Update. The May update removed it
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch
I'm not sure why it is missing on yours. My Watch Ultra, running the May security patch still has that option.

Have you tried rebooting your watch?
0 Likes
Bfloyd1989
Galaxy
Options
Galaxy Watch
Im not sure. But I literally tried all ways of transferring my watch. Also are u on the May update ?
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch
Yes, my Ultra has the May security update.
0 Likes
Bfloyd1989
Galaxy
Options
Galaxy Watch
Well here is screenshot. And i rather not wipe my devicemIO6omSzT9.pngnaoKECvILs.pngB8lvrdjVMK.pnglGWAHG2HAU.png
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch
I noticed that in the screenshot, your watch is charging. Have you checked when the watch isnt on the charger?

Also have you checked in the settings of the watch itself?
sJEOmstMzP.pngQdpq9wSj5U.pngPJTXichOEh.png
0 Likes
Bfloyd1989
Galaxy
Options
Galaxy Watch
Its the same off the charger sh9KOeVCNG.pngmXgtuLKHS8.png
0 Likes
realaud
Honored Contributor
Options
Galaxy Watch

Try either clearing the watch cache or resetting the watch.  The update may have garbled some settings (it happens).  There is no way they would ever remove the transfer option.

I don't have the Ultra, but I have a Watch 7 with the May 1 security update running WearOS5.0/OneUI6.0.

 

Clear watch cache.JPG

0 Likes