Original topic:

Galaxy Watch apps lose Internet connection

(Topic created: 08-23-2023 08:20 AM)
norealmx
Asteroid
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Galaxy Watch
Galaxy Watch model SM-R800

I have several watch faces and apps that connect to the Internet for weather and maps information. Those randomly lose Internet access and stop refreshing or display the messages "Can't connect to the Internet".

Only solution that has solve this is to reset the watch connection by deleting the proxy app (Galaxy Watch plugin) data files, but that also deleted Samsung Pay data.

Is there a way to reset the Internet connectivity without resetting the while watch? I have tried restarting both phone and watch. Phone is a Samsung Galaxy S22
5 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch
With which apps and faces does this issue occur? Only specific ones?
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norealmx
Asteroid
Options
Galaxy Watch
Any watch face that displays weather information and the MapMe app.
RexJosaphat
Astronaut
Options
Galaxy Watch
When your watch is connected to the phone, the Bluetooth connection mimics a wifi connection so your watch remains connected. When not connected to the phone, the watch connects to a wifi connection around you. That's how it works for me
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norealmx
Asteroid
Options
Galaxy Watch
When this issue appears, the weather app still updates normally, is just other apps and the watch faces that stop working
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RexJosaphat
Astronaut
Options
Galaxy Watch
Like which ones?
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