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Galaxy Watch causing pain

(Topic created: 01-23-2021 11:06 PM)
UncleRon
Constellation
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Galaxy Watch
Today I discovered that my swanky new Samsung Galaxy Watch may be the source of some arm pain I have been experiencing.

The pain started at the wrist and has moved up to my left elbow.

I saw a lot of old posts on this and wonder how it has been allowed to continue to be an issue...... And on the market. 

I didn't have any of these issues with my Gear Fit or Gear S3 Frontier.

What now being only one payment in a Samsung holiday deal?!! 

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. If you have tested your device on the other wrist as mentioned above and you still experience this symptom I would be happy to look into this further for you. If so, could you please provide me with your model and serial number in a private message to do so? https://bit.ly/2SUXRar 

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5 Replies
userQShCiRF7Ro
Cosmic Ray
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Galaxy Watch

To help determine cause of pain, try wearing the watch on the other wrist for a time, see if your normal watch arm gets better, and if other arm begins to hurt.

Wearing the watch too tight, pressing too hard on top of wrist?

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DGM
Sun
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Galaxy Watch

Lots of problems reported with Samsung watches.  Do a search on this forum... Many people getting burns/rashes etc... from these watches.  I have a Gear S3 and thankfully have never experienced any of these issues.   It's definitely a serious problem.  Good luck!

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. If you have tested your device on the other wrist as mentioned above and you still experience this symptom I would be happy to look into this further for you. If so, could you please provide me with your model and serial number in a private message to do so? https://bit.ly/2SUXRar 

usermOcdm1tA05
Constellation
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Galaxy Watch

Mine is the exact same ive tightened loosened and switched arms and it seems whatever arm its on it starts at the wrist and fingers and gradually makes its way to the elbow and shoulder 

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SamsungRyder
Samsung Moderator
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Galaxy Watch

Hey there!

 

I hope you are having a great day. I am touching base to check in and see if you are still in need of assistance? 

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