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Galaxy Watch causing skin inflammation

(Topic created on: 3/5/21 9:41 AM)
CGreen
Constellation
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Galaxy Watch
My Samsung Galaxy watch is causing my skin to rash. I clean my wrist and watch every day, I have never experienced this with other fitness watches nor have I ever suffered with skin conditions. I just put my watch on last night after allowing my skin to heal for one month and the rash has appeared again already. The rash appears only under the watch face, not the strap. I believe it's maybe the metal or battery reacting/ burning my skin. My skin is raised and appears burned or blistered. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing. I would be happy to assist you further. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing. I would be happy to assist you further. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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userK8i33mujvc
Asteroid
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Galaxy Watch

Can you send one of your co workers over to threads dealing with battery issues after update so we can get it figured out also haha

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ducsurfer
Cosmic Ray
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Galaxy Watch
how tight do you wear the watch.... not sure if daily cleansing makes it worse?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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