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Constellation

Galaxy Watch disconnected every time when open APP on phone

After update on Huawei P20 to Android 10, watch started to disconnected if I open an App. Battery is drained connecting/disconnecting constantly. Updates on Samsung APP did not correct this yet.

I erased phone and watch but is the same situation. 

1 REPLY 1
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Constellation

Re: Galaxy Watch disconnected every time when open APP on phone

Here what Samsung said and is working so far.

 

1. Go to Settings → Apps → Galaxy Wearable →  Storage → Clear cache + Clear data


2. Go to Settings → Apps → Samsung Accessory Service → Storage → Clear cache + Clear data


3. Go to Settings → Apps → Gear S/Fit Plugin  →  Storage → Clear cache + Clear data.

 

Also, please try to turn the Gear device off and turn it back on; if this does not solve the issue, please perform a Factory Reset by going to Settings →  About Gear / Gear info →  Reset Gear.


You should also make sure that the Galaxy Wearable application and the Gear S/Fit plugin are not disabled by the Battery Optimization menu.

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