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Original topic:

Galaxy Watch echo during phone calls.

(Topic created: 05-15-2020 10:25 AM)
Samsung_wsIuUIu
Constellation
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Galaxy Watch

My galaxy watch 42mm has started echoing for the person on the other line. They complain that the echo is extremely loud and makes it difficult to carry on the conversation. I have to resort to switching back to my phone for phone calls, but that completely defeats the purpose of me having the lte version of the watch. The echo is only for the person on the other end of the call and they only hear themselves echo not the watch user. Is there any fix for this and/or is it covered under warranty if the watch is 2 years old?

 

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Samsung_wsIuUIu
Constellation
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Galaxy Watch

I found the solution. I restarted my phone and everything was back to normal. 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

These tips should correct the noise.

 

  • Move away from other equipment that uses or emits a frequency, like microwaves, cordless phones, speakers, or power lines.

 

  • Make sure your connected mobile device is close enough (within 30 feet) and positioned so that the signal is not traveling through metal, concrete, water, or your body.
  •  In some cases, the echo may be coming from your connected mobile device. Try changing your location for better reception or rebooting your mobile device.


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Solution
Samsung_wsIuUIu
Constellation
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Galaxy Watch

I found the solution. I restarted my phone and everything was back to normal. 

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