cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Halo

Re: Galaxy Watch not counting floors

JUMP TO SOLUTION

Working for you all? I sent my watch in over a month ago for a different issue and am still awaiting a refund so I can't see for myself.

Reply
Loading...
Highlighted
Constellation

Re: Galaxy Watch not counting floors

JUMP TO SOLUTION

It would be easier to accept if it simply never worked, but sometimes it does, and it seems to run in streaks.  Some days it gets most all of them, and then sometimes it stops for extended periods.  I thought it finally just quit after it missed 20-30 trips between yesterday and today, and then I look and it has registered one.  I guess I'll try turning off all automatic detection of everything except walking, because for me that's a gimmick - if I'm going to work out, I'd rather just tell it what I am doing when I start.

 

Ultimately floor count matters the least to me by far.  Step count is better than the Gear Fit Sport I replaced with an Active 2, but floor counting is worse, which is amazing to me.  My guess is the GFS used a much less "sophisticated" way of counting, but it worked most of the time - sometimes the simple solution really is the best.  Heart rate seems reasonable to me - it doesn't have to be perfect for me personally.  In every other respect the ctive 2 is head and shoulders above the Gear Fit Sport as a smart watch.

Reply
Loading...
Highlighted
Halo

Re: Galaxy Watch not counting floors

JUMP TO SOLUTION

Well - I don't really know if the watch is counting steps or if the phone is counting steps in Samsung Health since they stay synced with each other.

Reply
Loading...
Highlighted
Constellation

Re: Galaxy Watch not counting floors

JUMP TO SOLUTION
October 2020 and my Active 2 still doesn't record stairs.
Reply
Loading...