08-13-2019 07:16 PM - edited 08-13-2019 07:35 PM
I tried to fix each problem to help me fix it into the Bluetooth connection. Turn off the system (phone) in the Bluetooth system. It can make the show name normal but can't answer the phone. Can't make a call. Reject only the call. 1. Android system 9 cut because the system can be named as normal. 2. Bluetooth is not yet. Sure 3. The pure Android app (phone) system 9 has a problem. I think in my opinion we come to help fix more. Please help. I'm sorry. In my English I'm not strong.
08-14-2019 07:39 AM
Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html
08-16-2019 10:31 AM
08-16-2019 11:09 AM
Samsung devices vary by the area they are produced for. There are software and hardware differences. This is why it is necessary to seek support from the originating country of origin.
08-28-2019 07:57 AM
Model number SM-R760
SOFTWARE VERSION:R760XXU2ESE3
BLUETOOTH
Model :ASUS_XOOTD
Phone software version : Android 9
Kernel 4.4.153-perf+
08-28-2019 12:25 PM
@userCRtABZTz86 Have you tried resetting your galaxy watch? Here are the steps to resetting your watch. http://www.samsung.com/us/support/troubleshooting/TSG01003077/#reset-your-samsung-smart-watch
10-07-2019 03:00 AM
Model Code: SM-R800NZSADBT
Software Version: RT00XXU1CSG4/RT00OXA1CSG4
Bluetooth or LTE?: BLUETOOTH
Connected Phone Model: Asus Max pro m1
Connected Phone Software Version: Android version 9
10-07-2019 07:33 AM
Was this device purchased in the U.S.?
11-21-2019 12:43 AM
I've got this issues to.
Switched from Moto G5 plus (with no issues) to the Moto G6 plus.
Watch was reset and all the cache is deleted.
Model Code: SM-R810
Software Version: R810XXU1CSG4
Tizen: 4.0.0.4
Bluetooth or LTE?: Bluetooth
Connected Phone Model: Moto G6 plus (XT1926-3)
Connected Phone Software Version: PPWS29.116-20-11
Security patch: 1 sep 2019
Android version: 9
12-14-2019 05:48 AM
Model Code: SM-R800
Software Version: R800XXU1CSG4
Tizen: 4.0.0.4
Bluetooth or LTE?: BLUETOOTH
Connected Phone Model: Asus Max pro m1
Connected Phone Software Version: Android version 9
Plese help to find solution!