cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

@userqemzXyO5Zf If you don't mind sending a private message here with your model and the serial number so I can further look into this?

Reply
Loading...
userqemzXyO5Zf
Constellation

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

I sent a private message a few days ago.. unless I’m mistaken @SamsungJoJo 

Reply
Loading...
userN7LKlJBr3d
Constellation

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

I have connected it to my laptop, PC, several different other power supplies to eliminate that as a cause. I have a travel charger and one i keep at home. both have the same results. have tried holding the power button then placing into the cradle, still not working and blinking red light. i have had 3 watches sent in for repair / replacement in the year since i first purchased this watch. now it is out of warranty. this is by far the most problimatic smart watch i have ever owned. very dissappointed.

Reply
Loading...
useraFrL4EmF8W
Constellation

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

tried that, did not work for me, what a disappointment 

Reply
Loading...
Mazeen
Astronaut

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

it also happen to me. Cannot do anything. Charging but it blinking. Anyone can help?

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

@Mazeen Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Samsung_YJEIia4
Constellation

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

I have only had my watch 6 weeks.  It is the 40mm lte. The battery has never been impressive, and I always have to charge in the morning every day. This morning when I woke up it was very low so I placed it on the charger.  I When I came back for it I could not get it to turn on, it did not show the % of battery.  I have tried moving the charger, and used  a different charger. I was able to hold power button it said rebooting, but now it will not do anything!

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

@Samsung_YJEIia4 I would be happy to look into this further for you. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Samsung_rCIVOAD
Constellation

I had the same thing happen to my watch. It's under 1 yea...

JUMP TO SOLUTION

I had the same thing happen to my watch. It's under 1 year old. I sent it in to Samsung to be fixed. None of the suggested solutions worked prior.

Reply
Loading...
userjfFhjhrJLr
Astronaut

Re: Galaxy Watch will not turn on

JUMP TO SOLUTION

Mine is doing the same thing. These solutions did not work. It won't turn on at all. Have not had any issues with it since getting it last Christmas. Please help. 

Reply
Loading...