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Constellation

Galaxy Watch will not turn on

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This morning I was going through my normal routine when my watch vibrated a couple of times. By the time I looked at it the screen had gone completely dark and it is totally unresponsive. The battery was not close to zero at the time (maybe in the 30s, I think). I've tried leaving it on the charger to no avail. This thing is just over two weeks old. Please help!

 

Update: according to the Galaxy Watch app the current battery power is 77% and continuing to charge. So, it's just that the screen won't turn on? This is very distressing.

1 SOLUTION

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Constellation

Re: Galaxy Watch will not turn on

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I found a solution-

 

While it's charging, hold down the power button. After about 5-10 seconds it'll reboot and you'll be good to go.

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78 REPLIES 78
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Constellation

Re: Galaxy Watch will not turn on

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I found a solution-

 

While it's charging, hold down the power button. After about 5-10 seconds it'll reboot and you'll be good to go.

View solution in original post

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Cosmic Ray

Re: Galaxy Watch will not turn on

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I placed my Sport watch on the charger last night but when I woke up this morning, the charger was flashing red and the watch will not turn on.  Holding the power button down does nothing.  When I placed the watch on the charger last night, power was at about 60%.  Thoughts?

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Samsung Moderator
Samsung Moderator

Re: Galaxy Watch will not turn on

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Hey, give this link a shot.

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Constellation

Re: Galaxy Watch will not turn on

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It worked lik a Charm. I just wonder what happened in the first place. Any idea?

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Astronaut

Re: Galaxy Watch will not turn on

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Thanks for the solution. Unfortunately, it did not work for me. After these steps, the screen turns on, and you can partially see the charging screen, but it flickers and it won’t boot at all; the charging light on the base keeps flashing with the red light and that’s it. This watch only lasted 7 months for me... Thanks Samsung! I should have gotten an Apple Watch! 

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Constellation

Re: Galaxy Watch will not turn on

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The same case is happening with me right now

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Astronaut

Re: Galaxy Watch will not turn on

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Me too...show  0% charged after hours n says rebooting when buttons pressed...nothing happens n screen goes dark 

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Constellation

Re: Galaxy Watch will not turn on

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I am currently experiencing the same issue...I really love my watch just not sure what to do to fix this issue. Please help us

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Asteroid

Re: Galaxy Watch will not turn on

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Did you find a solution? This is very frustrating.

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