i'm stuck for the last week trying to pair my Galaxy Watch (46mm, R800) to my new Xiaomi Mi 10 Pro 5G phone running MIUI 12 (Android 10). the watch used to work on my former phone, an Honor View10 running EMUI 9.0 (Android 9)
i went in the Watch's settings and under the connection category, i selected "Connect to a new phone". The watch have reset itself and went into the stock pairing screen. i followed all instructions and allowed all permissions. still, it won't proceed!
i tried pairing it back on my former phone, the Honor View10 which is now running EMUI 10 (Android 10) and now it doesn't work either too! i then tried to pair it to an old Apple iPhone 6S Plus running iOS14, it paired on the Galaxy Watch App.
i'm very much frustrated here as to why it wont work!
here are the screencaps and videos captured on my phone: https://imgur.com/gallery/QOgPY0J
Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry