Original topic:

Galaxy Watch3 won't connect to phone

(Topic created on: 5/4/21 9:29 AM)
MarieHill54
Astronaut
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Galaxy Watch
I just received my Galaxy Watch 3 and I am trying to set it up but everytime I try to connect it to my phone I get an error that says "unable to install. Unexpected error." I have tried resetting both devices many times and it's still not working. Any ideas on how to get it connected? 
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5 Replies
CarlaAnn
Astronaut
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Galaxy Watch
I have the same problem? Any answers
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pippy08
Astronaut
Options
Galaxy Watch
Check if wearable app needs an update. Try to connect in the app itself first.
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MarieHill54
Astronaut
Options
Galaxy Watch
I have tried redownloading the app so it should be at the most recent update. I'm going through the app and that's where I'm receiving the issue.
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pippy08
Astronaut
Options
Galaxy Watch
You probably have to adjust some settings on there then. Also, go into your phone settings, blutooth and then your watch and click on "forget device" and then re connect. Also in phone settings goto reset network settings . This will clear connection caches where a bug might be. Let me know if any of these work
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MarieHill54
Astronaut
Options
Galaxy Watch
Unfortunately neither of those worked. I think there's got to be an issue with the app but I'm not sure why it would keep happening when I redownload it.
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