Galaxy Watch7 Battery Drain

[ajholka]

I've had the Galaxy Watch7 40mm for a little over a year now and for the past few days, I've been getting the worst battery drain ever. I wear it to sleep every night with it at 100% and I woke up to it dead this morning. Even when I don't wear it to sleep, I still end the day at like 15%. I also have AOD off at all times. Is anyone else have these issues, too?

[ajholka]

I looked in the battery usage and it says Google Play Services is 37.5% of my battery? Is there a way I can get that down?

[Robin621k]

Go to the play

[KrisGS]

Yeah, that's the issue a number of us are experiencing. I would think Samsung would want to fix this problem. I've tried everything but the factory rest--I'm going to try that now.

[LongHiker]

@ajholka Here are a couple of ideas:

• Power your watch off and on. If there is a stuck process it should be terminated.
• Swipe up on the watch face. Click the 2 overlapped circles at the top of the screen to see all of the active processes. Click "Close all" at the bottom of the screen. 

[ajholka]

Tried both and unfortunately they didn't work for me

[AAbbott]

I had something like that last week.  For a day I had to charge the watch 3 times.  I rebooted the watch and, not only did the condition correct itself, another issue I was having, and reported, miraculously was fixed.  I suspect that a patch for the the reported problem was quietly (by quietly, I mean unannounced) patched by a silent update and that was what was eating the battery.

[ajholka]

Fixed the issue 👍

[Samsung_Moderator · Accepted solution]

Hey ajholka! Thanks for visiting the Community. I couldn’t live without my watch. Let’s get this situated for you as soon as we can.

Let's give this link a shot:

http://www.samsung.com/us/support/troubleshoot/TSG10007323/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

[RedOregon]

Lol that's one way to take care of it! 😂