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userlvBekoCOJ6
Constellation

Galaxy active 2 - Samsung Pay - "Failed to connect to server. Try again later."

 

I have recently bought the Samsung galaxy active 2 smart watch and was successfully able to connect samsung pay and add cards and pay using smart watch. it was working fine until i accidentally reset my watch. ( I am using OnePlus 5T mobile phone)

 

Now i am not able to connect to samsung pay. When I open the Samsung pay app from samsung wearable app after login i am getting this error. "Failed to connect to server. Try again later." Every time i try to connect to samsung pay from the Samsung wearable app i get the "Samsung Pay Device Registration" success mail.

 

I have tried all the posted solutions in the Samsung forum. Like uninstalling the wearable, watch 2 plugin and samsung pay apps and clearing cache of those apps. But nothing has worked.

 

As it was working before i beleive it can be made to work again, i just don't know how.

 

I really need Samsung pay to work. Please help me in resolving this.

 

Model Number : SM-R830

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy active 2 - Samsung Pay - "Failed to connect to server. Try again later."

Thank you for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/nz/support/model/SM-R830NSDAXNZ/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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