Hello! Thank you for being a part of Samsung community!
If you could please provide me with the following information in a private message so that I can look into options for you to help resolve this. https://bit.ly/2SUXRar
First and Last name:
Alternate Phone Number:
Yep, today same thing and mines only a few months old. Did you replace or repair? They are offering me replacement for $90 deductible payment. What did you do and are you satisfied?
I'm sorry your dealing with such issues and id be glad to assist you in this matter.
In this case your best option would be to contact samsung directly as their are no service center that will physically service the watches onsite these items are usually shipped out with proof purchase or further inspection down below i have attached a link
For shipping repair, you need to call Samsung, the hotline is indicated in this link: https://www.samsung.com/us/support/contact/