Original topic:

Galaxy active 2 watch problems since last update

(Topic created: 07-02-2022 06:11 AM)
userQFfsmxqIll
Constellation
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Galaxy Watch

Anyone having a host of problems since last update?

 
1. My watch randomly disconnects from the phone.
2. It no longer syncs all data to my s health app. Only since steps.
3. The widget and app tabs in the gear app are grayed out and can't be used.
4. Most of the tabs in the settings app are grayed out.
 
Anyone else having problems? Did Samsung stop supporting the galaxy active 2 and I missed the information about it. I really don't want to have to buy a new watch?
3 Replies
cwinkler
Halo
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Galaxy Watch

I switch between an Active4 and an Active2 and just switched back to the Active2 yesterday. Didn't have any issues connecting to my phone, had no software updates, and haven't seen the issues you're experiencing. I'm on One UI v2.0, Tizen 5.5.0.2, SW R830XXU1EUK2

CWinkler
Galaxy S10+, Active2, Active4
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roachking
Astronaut
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Galaxy Watch
It's not letting me connect out my old Samsung galaxy active watch
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KittKaatt
Astronaut
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Galaxy Watch
I'm having this same issue... it seems like it not connected to the Samsung acct. I updated my password & everything. But it all still grayed out!
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