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Galaxy watch 3 heart rate data missing on run

(Topic created: 03-06-2021 07:11 AM)
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userLJgD4MCxP6
Cosmic Ray
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Galaxy Watch

During my last two runs, I do not have heart rate data for 90% of my run. The fist few runs, the tracking was OK. I upgraded from my gear S3 hoping the heart rate tracking may have improved with the newer sensors.

 

I tried adjusting the fit and the position. Still the heart rate wouldn't update. I set the heart rate and stress monitoring to continuous. If I check the Samsung Health apps heart rate data during the run, the heart seems to update few times and sometimes it is stuck at same value for minutes. Any other solutions to my issue above.

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MeaKyori
Constellation
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Galaxy Watch
I bought this watch specifically for the heart rate tracking since it has all these certifications and ecg and all that, and have been fairly disappointed. I have a tachycardia, and my Note 9 sensor seems fairly accurate. at one point my phone was showing 149bpm, whereas my watch gives out above 120bpm. just stops tracking and skips around like it can't handle it. I was so excited for continuous monitoring.
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knightsurgeon
Neutron Star
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Galaxy Watch

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