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Galaxy watch 4 Heart rate not reading properly

(Topic created: 06-19-2022 12:54 PM)
James381
Astronaut
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Galaxy Watch

Hi, while I'm cycling,  heart rate reads 103 . My Garmin cycling computer  with heart chest strap reads 169. Why doesn't  watch read heart rate correctly.  I don't have the watch  in work out mode. Just have it on  Continue reading.

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userP3MkndTQ72
Astronaut
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Galaxy Watch
Unfortunately, this is the answer I received from Samsung as well. It only reads the heart rate at rest.
I was disappointed.Screenshot_20220620-132534_Samsung Members_3172_1655745934.jpg

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DanG92263
Black Hole
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Galaxy Watch
I would assume that to obtain an accurate heart rate reading during exercise you must select an exercise, otherwise, it may average your heart rate over time.