Original topic:

Galaxy watch 4 disconnected icon

(Topic created: 10-05-2021 09:05 PM)
Todd1028
Constellation
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Galaxy Watch
My Galaxy watch 4 classic always shows the phone disconnected icon even when it is connected and working.  Anyone know why this icon won't go away?

image


7 Replies
userwZZRg9BEyl
Constellation
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Galaxy Watch

I have been having the same issue since updating it about 2 weeks ago.  

userUMm7a9LJ6Z
Constellation
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Galaxy Watch
I keep getting this as well, anyone get this resolved yet?
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SamsungQue
Honored Contributor
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Galaxy Watch

I can understand this issue can be problematic. I recommend that you try resetting your watch. Here are the steps.

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userqVUVpoQLGh
Astronaut
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Galaxy Watch

Hi! same issue here! Does reset fix it?

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Home_in_BKK
Nebula
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Galaxy Watch

I think that is WiFi not connected icon.  It does not mean disconnection from the phone. 

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userbPH6TtTvWP
Constellation
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Galaxy Watch

Any news? I've been having this issue too, recently

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello, thank you for reaching out. I agree, it is puzzling that the icon would appear when the phone is connected with the watch. If the icon appears on all watch faces, I recommend resetting the watch as suggested by  @SamsungQue. Please let us know if this resolves the issue.



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