Galaxy watch 4 not connecting to network

[Rolllie]

So i just bought the galaxy watch  4 from tmobile, set it up thru my s21 and set up a mobile plan bu when i turn off Bluetooth the watch just says searching and will never connect thru lte. I've reset it and everything and no luck, is it still not available thru lte in my area or there something wrong with the esim??? Please any suggestions would help

[SamsungAdam · Accepted solution]

Thank you for reaching out. I would recommend reaching out to your carrier for further assistance as your LTE is a carrier feature.

[Rolllie]

Already have, network was reset on there end and still nothing. Could it be the esim, i feel like something is not activating

[SamsungRei]

The carrier would be responsible for activating the esim. If it is not working, they would be responsible for correcting the issue.