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Original topic:

Galaxy watch 4 not connecting to network

(Topic created: 09-19-2021 11:39 PM)
Rolllie
Asteroid
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Galaxy Watch
So i just bought the galaxy watch  4 from tmobile, set it up thru my s21 and set up a mobile plan bu when i turn off Bluetooth the watch just says searching and will never connect thru lte. I've reset it and everything and no luck, is it still not available thru lte in my area or there something wrong with the esim??? Please any suggestions would help

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I would recommend reaching out to your carrier for further assistance as your LTE is a carrier feature.


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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. I would recommend reaching out to your carrier for further assistance as your LTE is a carrier feature.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Rolllie
Asteroid
Options
Galaxy Watch
Already have, network was reset on there end and still nothing. Could it be the esim, i feel like something is not activating
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

The carrier would be responsible for activating the esim. If it is not working, they would be responsible for correcting the issue.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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