My girlfriend's galaxy watch 4 will not update. It acts like it is then reboots back to the old update. I've tried factory resetting it and the disable wifi and LTE trick so its on wifi only when updating. It just will not update.
Thank you for posting. Welcome to the Samsung Community. I understand you have attempted the recommended steps when encountering issues with updates like restart and factory data reset. I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.
Thank you for posting. Welcome to the Samsung Community. I understand you have attempted the recommended steps when encountering issues with updates like restart and factory data reset. I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.
