Original topic:

Galaxy watch 46mm (can't measure hear rate ,try again)

(Topic created: 06-23-2021 07:38 PM)
userFS5BjCpabh
Constellation
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Galaxy Watch

Hi. 

 i've been facing an issue with the watch since the last update , the watch wont track the hear rate and the green light is never on again , its running on the latest software R800XXU1FUD1

 i've tried everything , including factory reset many times , it's all useless

the battery also is draining so fast 

would love to hear from you guys if anyone is facing the same issue

 

 

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2 Replies
El_Donaldo
Asteroid
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Galaxy Watch

Same issue since Saturday for me! (6-19) Battery wont hold charge, the heart rate monitor won't work, and even though i pulled it off the charger just 18 minutes ago, battery has gone from 100 to 85 percent in AIRPLANE MODE. What is going on, Samsung???

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userFS5BjCpabh
Constellation
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Galaxy Watch

it's really disappointing to have such issues with samsung , for the battery i could manage to make 50% of it better by deleting all the third party watch faces , but again still draining the battery a lot even if in airplane mode , the heart rate sensor is just not responsive at all , i do hope its just a software issue , still waiting for a solution 

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