Original topic:

Galaxy watch 5/6/7/Ultra not sending or receiving texts/delays in notifications

(Topic created: 05-15-2025 06:47 PM)
875 Views
userV0ElpCBWZ2
Cosmic Ray
Options
Galaxy Watch

Why can't I send or receive texts when my phone is turned off?? I have a galaxy watch 6 classic and a fold 5. I a cannot send or receive texts messages when my phone is turned off. I have tried Samsung messaging app and Google Messaging app. Either works. I have had older model watches 3, 4 and 5. All LTE through At&t. They all worked fine in this situation. So I don't understand why Samsung would take this option away for for it's latest devices!!! They need to fix this ASAP!!!

74 Replies
neilth
Supernova
Options
Galaxy Watch
Now isn't that interesting? What could be the difference between Metro's and Google Fi's service resulting in the texting issue with LTE capable watches on Google Fi?
0 Likes
Tosti
Constellation
Options
Galaxy Watch

Recently I have reinstalled wearables and reset my Galaxy watch 5, I wanted to enable notifications to send to my watch but it requires galaxy watch manager to read notifications, so I tried allowing the app to do so. But as I was trying to find the app to read my notifications, I noticed that the option for Galaxy watch manager was not there. I have tried going through all apps and notifications settings but there was nothing about the permission to read notifications. Now I am unable to get any notifications coming from my phone because it magically disappears. Can anyone help me find a way through this?

0 Likes
realaud
Honored Contributor
Options
Galaxy Watch

You do not have these screens in your phone settings/apps? 1726655640859.jpg1726655640860.jpg1726655640868.jpg

0 Likes
thisproductistrash
Constellation
Options
Galaxy Watch

Hello, I believe this program to be the culprit to ruining the watch's ability to receive text messages through the watch. Phone calls get through, it's just text notifications no longer pop up. I would reset the watch and uninstall/reinstall the samsung app on the phone. Turn off updates, sending diagnostics, and etc. since they obviously don't want to fix it. It works for a couple days, but somehow the galaxy watch5 manager app throws a notification claiming that permissions need to be allowed and when you go into that setting everything is allowed.
         In conclusion, there was an obvious update to the watch5 manager that breaks this feature of the watch to annoy their customers. Not buying another watch from this company ever again. You think in the next update you can ruin my battery next? Thanks!
         In short reinstall everything, turn off updates. Notifications will work for a couple days. Then it breaks. Do it again.

0 Likes
BB30
Cosmic Ray
Options
Galaxy Watch

Has anyone else noticed when Samsung updates their phones a few weeks ago, it has effected the watches too? Ever since my update I don't get phone calls on my watch nor do I get any text message notifications. It's so frustrating, when I call Samsung they said yes bunch of customers have called about the same issue. It because of the update. You'll have to wait for the next update. So annoying! Can anyone give me any tips are treats to get calls and texts on my phone? Besides turning my watch /phone off and unpairing them?? HELP!!!

0 Likes
Robin621k
Honored Contributor
Options
Galaxy Watch
I have 3 watches, 2 6 classic black and silver and a watch ultra. All of them just recently updated, I am having none of the issues you are experiencing.

You can try try a wipe cache partition and if that doesn't work, a reset might resolve your issues. zZpHDwv8uP.jpg
BB30
Cosmic Ray
Options
Galaxy Watch
Thank you. I'll already reset my watch twice, so I'll try the cache
Mogay
Galaxy
Options
Galaxy Watch

perhaps update your Galaxy Wearable? i already on March 2025 patch, i can receive call notification, RCS notification from Google Message, and WhatsApp notification thru my Watch

BB30
Cosmic Ray
Options
Galaxy Watch
I believe my watch did a update on the last reset I did few hours ago. Hopefully maybe if I clear my cache out it will work.
Chey23
Asteroid
Options
Galaxy Watch
I know this isn't going to make you feel any better but I am literally having the exact same problem with my watch! None of my stuff comes through anymore My phone is completely messed up and so is my watch I am so incredibly upset with this update. šŸ˜ž I am praying that they will fix all of this soon. I would hate to have to switch to a different type of phone. All of my stuff is Samsung šŸ˜ž I've tried clearing catchy resetting the watch resetting my phone all the troubleshooting steps and nothing is helping!!