I'm getting frustrated with the option to auto back up my Galaxy Watch 5 Pro not backing up. Recently I had to reset my Z Fold 3 network settings not realizing it would delete my paired devices in Bluetooth. I was forces to reset my watch in order to pair it to my phone again. Only to find out it hadn't backup since my last manual back up in September. Is anyone else having issues with this setting not working? both my watch and phone meet the requirements ie. battery %, screen off etc...
I check the backup on my Watch every few weeks or so. It doesn't always happen automatically like it's supposed to.
MODERATE CORRECTION: apparently you can perform a backup of your watch to your phone, etc. Smart Switch... Additionally, the cloud backup is with Samsung Cloud and not Google. I just checked my set up and the automatic backup was toggled off (don't know why). I performed a manual back up. I'll be more attentive going forward.
Thank you for reaching out. I can certainly understand your frustration with your Galaxy watch 5 pro not automatically back up, and I would be happy to look into this further for you. Have you verified the storage space available in your Samsung Cloud for backups? Give this link a try for more information on back up your devices to the Samsung Cloud: https://www.samsung.com/us/support/troubleshooting/TSG01213631/
Yes, this issue is happening for me as well with my GW5P linked to S22U. Both devices are meeting the autobackup criteria regarding battery percentage level, screen off, wifi, etc.
Quite honestly, seems like this feature has never worked like it should. The same thing happened on my previous two Galaxy watches.
Samsung needs to seriously take look into this issue and resolve it.
