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Original topic:

Galaxy watch 5 pro poor battery life

(Topic created: 08-28-2022 05:39 AM)
Spankie6969
Asteroid
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Galaxy Watch

So I went to bed last night with 100% power on my watch and 7 hours later I woke up with 37% power I thought this watch was supposed to go 80 hours I'm pretty sure it's not going to I'm looking at the same thing as my Galaxy watch 4 low battery  this will be the last watch I buy until they go with solar. And yes I have all the features activated and why wouldn't I activate all the features that's why we have this watch with the features is to activate them it should have better power usage than what I used last night.

 

 

 

 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello, I understand how frustrating this can be. Here is an article to help troubleshoot battery issues on your watch. https://www.samsung.com/us/support/troubleshooting/TSG01003232 

If you continue having battery issues after completing the troubleshooting, it would be recommended to have the watch evaluated by a certified technician. 

Please feel free to reach out to us directly via one of the following options and include a link to this thread.

  1. Facebook Messenger: http://m.me/samsungsupport
  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
  3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
  4. Private message: https://bit.ly/3fbRevo
  5. Contact customer service directly at 1-800-726-7864

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

We also recommend duplicating the issue and immediately submitting an error report in the Members app. https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/

 

 

 

 

 

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39 Replies
KEHT
Asteroid
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Galaxy Watch
Something is wrong. I get two solid days of active work out if my watch ... and it records my snoring the whole night
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Serg675
Halo
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Galaxy Watch

Same here. I expirience great battery life as has been promised. And very very fast charging as well.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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poky3210
Comet
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Galaxy Watch
I just got this watch on Wednesday but the battery life stinks its only lasting a day. Know I thought with the bigger battery I would at least get two days out of it. Is anyone else having the same problem if you are please get back to me I would really like to talk to you. Thanks 



















































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gridthroe
Constellation
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Galaxy Watch
I had the same problem. It has to do with your wi-fi. If you turn off Wi-Fi or make sure you are always connected to Wi-Fi then battery life is much better.
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poky3210
Comet
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Galaxy Watch
I'll try it thanks
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ゼロツー
Explorer
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Galaxy Watch
the first week after turning on the watch for the first time the battery does not last long, but after that the battery of the watch improves considerably, The same after a software update of the watch the battery will last very little but after charging it back to 100% it returns to normal performance.
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liquid_ghost
Explorer
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Galaxy Watch
Go to settings -> battery. If it reads that it's still learning your usage patterns, it's learning how to prolong the battery life. Just give the AI time to learn how you use the watch
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Home_in_BKK
Comet
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Galaxy Watch
After 5 days of usage, my 5 pro estimates 3 days + from fully charge on my routine usage. I would say it might last me 2 days.20220827_082333_6324_1661613815.jpg
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poky3210
Comet
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Galaxy Watch
Well I'm 3 days in and after fully charging the watch it says 1 day 1 hour
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