So I went to bed last night with 100% power on my watch and 7 hours later I woke up with 37% power I thought this watch was supposed to go 80 hours I'm pretty sure it's not going to I'm looking at the same thing as my Galaxy watch 4 low battery this will be the last watch I buy until they go with solar. And yes I have all the features activated and why wouldn't I activate all the features that's why we have this watch with the features is to activate them it should have better power usage than what I used last night.
Solved! Go to Solution.
Hello, I understand how frustrating this can be. Here is an article to help troubleshoot battery issues on your watch. https://www.samsung.com/us/support/troubleshooting/TSG01003232
If you continue having battery issues after completing the troubleshooting, it would be recommended to have the watch evaluated by a certified technician.
Please feel free to reach out to us directly via one of the following options and include a link to this thread.
- Facebook Messenger: http://m.me/samsungsupport
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- Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
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- Contact customer service directly at 1-800-726-7864
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
We also recommend duplicating the issue and immediately submitting an error report in the Members app. https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/