Are you using the Galaxy wearables app on your device?
Have you tried downloading the Galaxy wearables app from the Apple Store to pair your watch with your phone?
I don't see a wearables app in the app store or at least it doesn't come up as that in a search. I have the Galaxy Watch app and the Samsung Health app both already downloaded and in use. They work for a while and then the bluetooth is disconnected. Sometimes it takes two or three tries to get it to reconnect. It'll say connected, then I go to the app and it disconnects.
So the battery life seems a bit better since I turned off Wi-Fi. Why even have that feature if you can't really use it? I suppose, turning it on for an upload and then off again is an option.
The Bluetooth saga continues though. This morning I could not get it to pair. It would say connected in the Bluetooth settings on the phone. When I go to the app, it tries to connect for a while and then says "check watch status" or something like that. I go back to the phone settings and it is no longer connected. After several tries, I rebooted the phone and the watch and finally got connected but this is really annoying. Shouldn't it just stay connected? So this isn't actually the topic of this thread. Should I start a new one? Or should I just return the watch? Thanks.
@userOMy1s08gUR Inside your Galaxy watch app go to about watch then go to battery. Can you please send me a screenshot of the battery usage on your device?
Not specifically. I have reset the phone entirely. Not sure how to reset the network. Remove it and replace it? My phone is T-Mobile but it's on wifi between work and home if that makes a difference.
Are you only having issues with connectivity when using Wi-Fi on your device? Do you experience the same symptoms if you use mobile date?
We are aware of the symptom you are experiencing with replying on the second page and have escalated this to our team of engineers.