Galaxy watch active 2 cannot open keyboard when tap on input field in apps which is not from samsung

[useraQeN9CGxeI]

I just updated my galaxy watch active 2 yesterday. After the update, except for samsung apps, any other apps on galaxy store that I installed on my watch, I cannot use keyboard to type in those apps because the keyboard won't show up when I tap on input field. This is so frustrated. Does any one else experience this? 

[userVWFbc9JFhK]

Im having the same issue here, can not imput any text on apps

[rklokk]

I'm an app developer and can verify that the same thing happens to my customers after upgrading to Tizen 4.0.0.7. Really hope this will be fixed soon...

[user6vBkVMzalU]

Hi,

I am in the UK, and I am also experiencing this issue. I have a maps app that is completely useless because I can't input directions either by text or by voice, and a YouTube video app where I can't search for videos for the same reason.

Please fix this, Samsung. Very annoying.

[useraQeN9CGxeI]

Yeah this is exactly my situation right now. I cannot use map anymore. How can Samsung let such a critical issue happen on their flagship smart watch 

[userkc41e2UAYY]

I had the same problem, I turned the watch off and back on again and it cam up again hope this helps 

[useraQeN9CGxeI]

Is your watch tizen version 4.0.0.7? I turn off and on my watch, even reset factory it but the keyboard wont show up on app not from samsung

[user3TyJHddtDi]

The keyboard issue is still there.  My Active2 updated to 4.0.0.7 as soon as I activated it, fresh from the store, so I haven't been able to use any of my 3rd party apps that need the keyboard.  Is a fix on it's way?

[userkhV7aU3lug]

Yes, I have the same issue using 3rd party apps like Notepad. Cliking on input filed makes no effect. I hope Samsung support read this forum and fix the issue asap.

[rklokk]

My DRIVE - Electric app for Tesla is also affected. I have reported the bug and Samsung responded during the Christmas that a fix is about to roll out.