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‎11-30-2019 09:33 AM (Last edited ‎11-30-2019 09:36 AM ) in
Galaxy WatchI just updated my galaxy watch active 2 yesterday. After the update, except for samsung apps, any other apps on galaxy store that I installed on my watch, I cannot use keyboard to type in those apps because the keyboard won't show up when I tap on input field. This is so frustrated. Does any one else experience this?
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‎01-21-2020 06:34 AM in
Galaxy WatchI am in Canada, and just got an update, and the keyboard is now working properly. Tizen 4.0.0.7, Software version R820XXU1BTA1, One UI Watch version 1.5.
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‎12-03-2019 08:38 AM in
Galaxy WatchIm having the same issue here, can not imput any text on apps
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‎12-03-2019 12:56 PM in
Galaxy WatchI'm an app developer and can verify that the same thing happens to my customers after upgrading to Tizen 4.0.0.7. Really hope this will be fixed soon...
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‎12-06-2019 08:16 AM in
Galaxy WatchHi,
I am in the UK, and I am also experiencing this issue. I have a maps app that is completely useless because I can't input directions either by text or by voice, and a YouTube video app where I can't search for videos for the same reason.
Please fix this, Samsung. Very annoying.
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‎12-06-2019 08:37 AM in
Galaxy WatchYeah this is exactly my situation right now. I cannot use map anymore. How can Samsung let such a critical issue happen on their flagship smart watch
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‎12-06-2019 09:49 AM in
Galaxy WatchI had the same problem, I turned the watch off and back on again and it cam up again hope this helps
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‎12-08-2019 07:08 PM in
Galaxy WatchIs your watch tizen version 4.0.0.7? I turn off and on my watch, even reset factory it but the keyboard wont show up on app not from samsung
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‎12-20-2019 11:38 AM in
Galaxy WatchThe keyboard issue is still there. My Active2 updated to 4.0.0.7 as soon as I activated it, fresh from the store, so I haven't been able to use any of my 3rd party apps that need the keyboard. Is a fix on it's way?
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‎12-27-2019 08:57 AM in
Galaxy WatchYes, I have the same issue using 3rd party apps like Notepad. Cliking on input filed makes no effect. I hope Samsung support read this forum and fix the issue asap.
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‎01-04-2020 07:52 AM in
Galaxy WatchMy DRIVE - Electric app for Tesla is also affected. I have reported the bug and Samsung responded during the Christmas that a fix is about to roll out.
