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userjKTLVgpYoW
Constellation

Galaxy watch active 2 does not work with google pixel 3a

I just got the Active 2 watch. And I have the google pixel 3a phone.

The watch and the phone could be paired.

 

However, I can not connect to the galaxy store on my watch.

 

Also, I can not connect to the Galaxy store on the Galaxy Wearable app on my phone either (no new faces or apps could be downloaded).

 

Anyone has the same problem?

 

I contacted Samsung customer service. One told me that pixel 3a is not compatible, the other told me that it should be compatible...

6 REPLIES 6
Master152
Asteroid

Re: Galaxy watch active 2 does not work with google pixel 3a

As a owner of two different watches I can tell u they work best with samsung phones the app is suppose to work with other phones but u dont get the full user features that come with the samsung pair

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userjKTLVgpYoW
Constellation

Re: Galaxy watch active 2 does not work with google pixel 3a

Thanks! That makes total sense. I tried to connect the watch with an old google pixel 2 and the problem was solved, also working well with my old iphone SE. So I guess the compatibility issue exists between the google pixel 3a and the watch?

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Supernova

Re: Galaxy watch active 2 does not work with google pixel 3a

@userjKTLVgpYoW 

 

I suggest you to go to play store, find Galaxy Wearable app and give and leave feedback for the app and mention what issues you have.  Giving 1 or 2 stars should make the developer reply


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userjKTLVgpYoW
Constellation

Re: Galaxy watch active 2 does not work with google pixel 3a

good idea!

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Master152
Asteroid

Re: Galaxy watch active 2 does not work with google pixel 3a

Honestly I used my old gear s3 frontier with a iPhone 6s and I hated it my watch wouldn't even display my messages like it does when connected to a Samsung phone

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userjKTLVgpYoW
Constellation

Re: Galaxy watch active 2 does not work with google pixel 3a

That's so frustrating! 

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