Galaxy watch active 2 not responding and opening apps on its own

[userr9QHhR6SB9]

Hey, guys. Need some help here. Recently my Galaxy watch active 2 started to go crazy. The display is absolutely not responding to anything, but the buttons are working. Also it is doing shadow touch and is opening apps like crazy. 
Everything started a couple of weeks ago and I was hoping that restarting will fix it - but its not. I even stopped wearing it, which is a shame since I love it and it was always on my hand every day and night until now...
Serial number is: <hidden> (I can't see the IMEI from the watch, since touch is not working 😞 )

[Adaboy]

Did you factory reset the watch?

[userr9QHhR6SB9]

I did. Touch is still not working 😞

[SamsungRei · Accepted solution]

I understand how frustrating this is! With the reset not having been successful, service would be recommended.

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