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Astronaut

Galaxy watch active 2 shows "cannot charge, watch needs to be cooled down"

I have been using Samsung galaxy watch active 2 for the past 9 months... I haven't been doing any workout earlier.. but now, from the past 1-2 weeks I have been doing few workouts like brisk walking for about 1-2 hours a day. 

The watch was all well earlier.. but now, when I charge it, it suddenly showed a popup saying "cannot charge, watch needs to be cooled down" and the charging was cutoff. Hadn't seen this anytime earlier and now the battery doesn't stay for more than half a day even when not in use. 

Earlier, I used to connect the watch to my phone and a Bluetooth headset and still used to get battery backup of atleast a day. Now, with no bluetooth connected to either my phone or a headset, the battery of the watch is draining very very fast.. 

Any issue to be worried of? Please do let me know.

Thanks in advance

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Galaxy watch active 2 shows "cannot charge, watch needs to be cooled down"

Hey there! Give this link a try, https://www.samsung.com/us/support/answer/ANS00076952/

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