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userJLjU996XKf
Asteroid

Galaxy watch active not receiving texts

I just bought a Galaxy Watch Active and everything works fine accept text messages. I have a Samsung Note8 and I've uninstalled and reinstalled the app on my phone and reset the watch, I've made sure that notification permissions are on and I have tried everything I have found to fix the issue. 

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Galaxy watch active not receiving texts

Are you using the stock messaging app on your Note 8?

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userJLjU996XKf
Asteroid

Re: Galaxy watch active not receiving texts

Yes I am

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch active not receiving texts

Have you already tried clearing the cache of your Messages application and the Gear wearables applications using the below pathway for both?

Settings>Applications>Messages/Gear wearables applications>Storage>Clear cache & restart your devices?


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userJLjU996XKf
Asteroid

Re: Galaxy watch active not receiving texts

Not recently. I will try that

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch active not receiving texts

Keep us posted if the symptom is resolved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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