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Astronaut

Galaxy watch active sensors not working. Green light off

My watch does not track steps, monitor sleep, measure heart rate or stress anymore. Blinking green light is not on anymore and when I get a notification,  I turn my wrist to show on the screen but this doesn't work anymore

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch active sensors not working. Green light off

Thank you for reaching out. Have you tried resetting your watch? Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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