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user6cB5lQakk5
Astronaut

Galaxy watch black screen error

My Samsung Galaxy watch's screen just turned black. I tried holding the power button but it didn't work

Please help asap

2 REPLIES 2
user6aIXOGjvhx
Constellation

Re: Galaxy watch black screen error

I am having the same error. The app says the software is up to date and the battary is 100%. 

 

I tried restarting it while it was on the charger and only got a "thump" from the watch. 

 

Kari D. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch black screen error

Have you tried resetting your watch?

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