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Constellation

Galaxy watch cradle

My Galaxy watch cradle does not turn green when done charging. Will this damage my watch?

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Galaxy watch cradle

Thank you for reaching out. When did you start experiencing these symptoms?

 

Has the charger ever turned green when the watch was done charging?

 

Are you using the original wall adapter and cable that came with your Galaxy watch cradle?


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Constellation

Re: Galaxy watch cradle

Its not the original brick and cable but it's still an official Samsung cable. Its never turned green.

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch cradle

It may not be receiving the correct wattage for the watch. If this is the case, it could damage the watch. It is recommended to only use the original charging block for your devices. 



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