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Original topic:

Galaxy watch microphone stopped working

(Topic created: 10-14-2021 07:10 AM)
useriiKiktHNCs
Constellation
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Galaxy Watch
Hi, my galaxy watch microphone stopped working. In a phone call the the other person can't hear me at all. I tried the factory reset, checked microphone permissions, tried the water eject. 

Does anyone else have this issue?

1 Solution


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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when a microphone doesn't work on your device as intended. Have you verified there is nothing blocking the microphone?

 

As you have tried all the other troubleshooting steps, the next set would be service repair. Can you please provide me with the following information in a private message:  https://bit.ly/3fbRevo

 

Full Name:

Physical address (including city, state, and zip code):

Email Address:

Best Contact Number:

Alternate Telephone Number: (If Available)

Model Code:

Serial/IMEI Number


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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2 Replies
uservpe5maXLX4
Asteroid
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Galaxy Watch
Same exact issue with my Is watch classic LTE model. Did you get any tips to fix
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when a microphone doesn't work on your device as intended. Have you verified there is nothing blocking the microphone?

 

As you have tried all the other troubleshooting steps, the next set would be service repair. Can you please provide me with the following information in a private message:  https://bit.ly/3fbRevo

 

Full Name:

Physical address (including city, state, and zip code):

Email Address:

Best Contact Number:

Alternate Telephone Number: (If Available)

Model Code:

Serial/IMEI Number


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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Reply