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Astronaut

Galaxy watch won't charge or power on

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My galaxy watch ⌚ stopped working.  It won't charge or anything. I've tried everything and nothing seems to be working 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Galaxy watch won't charge or power on

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If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on or if it doesn't seem to charge, the problem could be anything from the battery, connection, the charger, or the watch itself. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003100/

 

If you have tried the troubleshooting steps above and are still experiencing these symptoms, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available):
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy watch won't charge or power on

JUMP TO SOLUTION

If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on or if it doesn't seem to charge, the problem could be anything from the battery, connection, the charger, or the watch itself. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003100/

 

If you have tried the troubleshooting steps above and are still experiencing these symptoms, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available):
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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