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userqkx1Tjvpmk
Asteroid

Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Hi,

 

Is my Google Pixel 3a XL phone compatible with the Galaxy Wearable app? I can get my Gear S to connect to the phone’s blue tooth but the gear won’t connect to the Wearable app.

 

thanks,

Lori

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Hello Lori,

 

Thanks for reaching out.

 

We can't speculate the compatibilities on a non Samsung device. I recommend reaching out to Google.

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Hello Lori,

 

Thanks for reaching out.

 

We can't speculate the compatibilities on a non Samsung device. I recommend reaching out to Google.

View solution in original post

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userqkx1Tjvpmk
Asteroid

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Okay thank you

 

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Samsung Moderator
Samsung Moderator

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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You're very welcome! Smiley Happy

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userFBKncdxgoE
Constellation

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Terrible answer. You could just say that not all features/functions work on non-Samsung devices. Your answer was the opposite of "Support".

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Supernova

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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@userqkx1Tjvpmk wrote:

Hi,

 

Is my Google Pixel 3a XL phone compatible with the Galaxy Wearable app? I can get my Gear S to connect to the phone’s blue tooth but the gear won’t connect to the Wearable app.

 

thanks,

Lori


@userqkx1Tjvpmk 

 

I have Pixel 2 and it can connect to Galaxy Watch, Gear S2.  After you open Galaxy Wearable app, do you see your Gear S in the menu of devices?


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userqkx1Tjvpmk
Asteroid

Re: Gear s can’t connect to Galaxy Wearable app on Google Pixel 3a XL

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Hi,

 

It doesn’t show in the menu of devices and when the app scans for nearby devices it doesn’t find my gear s. It doesn’t seem to be compatible. 

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